Below you will find answers to some of our most frequently asked questions. You can browse through the list of questions or do a search. Still can't find what you're looking for, then please send us a message with your question.
What can I use to polish steel beer kegs?
Our Gator® Buffing and Polishing pad can be used on an angle grinder to polish stainless steel beer kegs. There are videos on YouTube that show people using the buffing and polishing pads for this operation.
Where can I find your products? What if the store does not carry a particular item?
Our distributors include Ace Hardware, Do it Best Hardware, Lowe's, Menard's, and True Value. If the stores do not stock the product on their shelf, in most cases the store will be happy to special order it in for you. You can find a hardware store in your area on our page.
Where is the nut that is supposed to come with the fiber discs? It shows on the back of the packaging?
The nut is shown on the back of the package does not come with the fiber disc. The nut is included in the package with the backer pad, which is used with the fiber disc.
Do we sell anything (a grinding wheel) that can sharpen carbide tools?
We do not sell a grinding wheel that will sharpen carbide tools. Carbide is best sharpened with a wet synthetic diamond wheel. Green silicon carbide works marginal at best. Suggest the customer to try Grainger; they should have something that will work.
Do you sell glue or tape so I can put my sanding belt back together?
Sorry, we do not. The belts are joined with a tape that has special adhesives and are applied under high pressure using a machine specifically made for this application.
I have a random orbit sander that has a hook & loop fastening system. No matter whose disc I use, the discs just don’t seem to stick on my sander any more. Do I need a new sander or can I fix my old one?
We do sell a Hook & Loop Kit, item 3727, that you can use to replace the worn out fastening system on your sander. The kit is for a 5” 8-hole sander. This kit can also be used to convert a PSA/Stick-On sander to a Hook & Loop sander.
I just purchased your Micro Zip sander kit, can I buy refills for it?
We do make refills for our Micro Zip sander. We make an assortment package that comes with 80, 120, and 220 grit. The assortment package is our item #7801 and can be purchased at or special ordered by one of our distributors (see our where to purchase tab.)
Can I buy your products directly from you?
We're sorry, at this time we only sell our products through our distributors and not directly ot the public. Please see our Where to Buy page on our website.
Can you tell me which way to put your sanding belt on my sander? There isn’t any directional arrow on the belt.
Our belts are actually bi-directional and are designed to run smoothly in either direction, allowing for longer belt life.
What is stearate coating?
Stearate coating is a special anti-clog coating that resists buildup on the sandpaper, increasing the life of your abrasive product.
Why are your premium sanding sponges better?
We fuse our premium sandpaper right to the sponge during the manufacturing process creating an ultra flat surface that cuts five times faster and lasts five times longer than other traditional sponges.
How many headlights can I restore with your headlight kit?
Our headlight restoration kit is designed to restore 4 to 10 headlights, depending on headlight size.
Do you carry a product that will achieve a #4 finish?
A #4 finish is what is typically used on counter tops and stainless appliances. There is a special piece of equipment made that applies the brush finish to the stainless. The only thing a consumer could use to make this finish by hand would probably be our synthetic steel wool. Starting with a coarser grit and working to the finest as you would do with wood. As always --- suggest the customer test this out BEFORE working on actually project. We are not responsible for any damage done to project.
Is our product “open grit” or “closed grit”?
This term refers to the spaces between that actual abrasive/grit. Open grit has more spacing in between the abrasives while closed grit the abrasives are closer together. The answer to this depends on the product and grit of the item. For example floor sanding is more “open grit” to prevent clogging. These terms are not as relevant today as they used to be because it is a broad question.
Is our product graded on the CAMI or FEPA scale? What is the difference?
These are two different scales used to measure the size of abrasive particles. The FEPA scale (often identified with a “P” before the number) is generally what we use. The abrasive particles will all be very similar in size with the FEPA scale. The two scales are very similar until you get into the finer grits. There is one other scale called “micron grading” which is used more in film and automotive abrasives because it is the most accurate form of grading.